Please ensure that the following requirements are met:

Minimum Requirements for the mobile App:

In order to provide you with a great user experience, we officially support the following platforms/devices:

  • iOS:
    • Minimum: OS Version 11.0 on iPhone 6/iPad Air 2
    • Recommended: OS Version 12 on iPhone 8
  • Android:
    • Minimum: OS version 6.0 minimum of 2GB RAM, High Resolution Camera, Quad-core CPU (e.g. ARM v7a with NEON support or ARM V8a), Compass, Accelerometer
    • Recommended: OS Version 7.1 and a minimum of 4GB RAM
Minimum Requirements to run genARate in your browser:

In order to provide you with a great user experience, we support the following browsers:

  • Google Chrome: Version 60.0.3112.101 (Official Build) (64-bit) and later
  • Safari: Version 10.1.2 (12603.3.8) and later
  • Firefox: 55.0.2 (64-bit) and later
  • Microsoft Edge: 40.15063.0.0 and later

Please note that Internet Explorer is not supported.

Preferred Target images have:
  • Between 700×1000  pixels in each dimension
  • An aspect ratio roughly square
  • Rich contrast
  • Evenly distributed textured areas
  • Many corners like structures
  • A prominent squarish part
  • File size Restriction: 1 MB (for augmentation targets)
Unsuitable Target images have:
  • Smaller dimensions than 500 pixels
  • Extreme aspect ratios
  • Large amounts of text
  • Many repetitive patterns
  • Large single-colored areas
Video format and Restrictions
  • Allowed types: mp4 or Youtube link
  • File size restriction: 20MB (for mp4 videos) and not larger than 1000px
  • The recommended standard size: 480p
  • The recommended bit rate: 2.5Mbps – 4Mbps (depending on the expected connectivity of the end user.)
  • For mobile use, the best option is H.264 video codec, AAC or MP3 audio codec and .MP4 as the video container.
Debug AR Content on Mobile
  • Chrome 32 or later installed on your development machine
  • A USB cable to connect your Android device to your development machine.
  • Android 4.0 or later
  • Chrome for Android installed on your Android device.
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